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             "It may be hard to believe at the moment, but people once 
              defined the meaning of their lives by the stories they told one 
              another." 
            David Denby, writing in The New Yorker magazine, lamented the lack 
              of coherent stories in contemporary, action-packed movies. I have 
              a similar complaint about the web. The web has content, it has material 
              that is repurposed, it has data  but where are the stories? 
             
            Where are the stories that are being told in a new way appropriate 
              to this medium? In my opinion, the stories that are done in the 
              best, the most web-specific way, are not on the New York Times site 
              or Salon or Washingtonpost.com. The best job of story telling is 
              being done by ... Amazon.  
            Why Amazon? To understand, first we need to look at what we mean 
              by story. We're accustomed to the way stories are told in print 
              and in movies. We know the form and the vocabulary. In fact the 
              old-media story template can be boiled down pretty simply, as it 
              is in a New Yorker cartoon by Roz Chast. The four elements of a 
              story, she says, are: "Once upon a time. Suddenly. Luckily. 
              Happily ever after." Traditional story telling is all about 
              narrative arc and character development.  
            How is story telling different on the web? The web uses all the 
              tools of print, as well as those of video and audio. But it destroys 
              narrative arc, character development, continuity. On the web you 
              lose the strengths of "Once upon a time. Suddenly. Luckily. 
              Happily Ever After."  
            The web is not conducive to story telling as we know it. Which 
              is a shame. Because good story telling is transforming and it conveys 
              meaning. The web can offer a meaningful experience  
              just not in the traditional story-telling way. The web is really 
              about people, and people come to it with certain goals that they 
              want to satisfy. If you help them fulfill their goals, you will 
              create a meaningful experience.  
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